Human Performance Technology
(HPT) Institutes
   

1. Focus on Results
2. Take a Systems View
3. Add Value
4. Utilize Partnerships
5. Systematic Assessment of Need or Opportunity
6. Systematic Cause Analysis
7. Systematic Design
8. Systematic Development
9. Systematic Implementation
10. Systematic Evaluation

An ISPI HPT Institute is a hands-on, interactive learning event. The knowledge gained is immediately applicable in the workplace and is designed to produce the highest return on investment for participating organizations.

• Read An Overview of Human Performance Technology
• Books About Human Performance Technology

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Earn CPT Points Toward Re-Certification!

The HPT Institutes meet the requirements for 12 CPT points to re-certify as a Certified Performance Technologist (CPT). For more information on the CPT program, visit www.CertifiedPT.org.

ISPI's HPT Institute attendees may also receive credit, as follows.

	Earn 3 graduate credits through Excelsior College. Learn More...
	SHRM Re-Certification

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Principles and Practices of Performance Improvement

A Three-Day Performance Improvement Institute
Developed by ISPI

Thursday, April 3 to Saturday, April 5
8:30 am - 5:00 pm
Room: Cantor, 9th Floor

Registration Code: WSP

ISPI is excited to bring you the new version of our highly acclaimed Principles and Practices of Performance Improvement Institute. After months of work, the Institute faculty has updated the program and expanded it to include the latest thinking from the HPT Think Tank:

• Overview of HPT to Match the Certification Standards 
• Performance Analysis to Worker, Work, and Workplace 
• HPT and the Balance Score Card 
• Systematic Approach to Performance Consulting 

In addition, the focus still includes the basic principles of the Standards of Performance Technology:

• Focus on Results 
• System Thinking 
• Add Value 
• Work with Partners 
• Use a Systematic Approach

Principles and Practices of Performance Improvement is the premier learning event for those ready to acquire the performance consulting mindset so critical in today's business climate. Guided by expert instructors/facilitators, participants are immediately engaged in a learning experience that models the very techniques it presents. Workplace examples and collaborative analyses of case studies pull participants into active problem solving, as they learn the foundations of performance improvement. The program demonstrates proven tools and techniques in use in the performance improvement arena today. Participants will apply the skills of performance consulting and the techniques introduced in this workshop to diagnose performance improvement opportunities and prescribe strategies and tactics to address them. Takeaways include models, best practices, resources and a network of colleagues with a broad array of expertise.

Faculty

Carol Haig, CPT
Ken Silber, CPT
Miki Lane, CPT
Roger Addison, CPT

Performance Objective

Principles and Practices of Performance Improvement will teach you the Human Performance Technology process and the application of performance consulting skills and tools to analyze a workplace performance problem, present solutions and evaluate your results.

You Will Learn To:

• Define Human Performance Technology.
• Define performance and describe how to apply the HPT model to improve performance. 
• Apply the Total Performance System to identify performance issues. 
• Conduct a Gap Analysis to compare desired performance to actual performance in order to identify performance gaps. 
• Identify possible causes of performance gaps. 
• Prescribe appropriate interventions that could eliminate performance gaps.
• Identify levels of performance evaluation and the types of data that each level yields.

"It's the best [workshop] I've been to in my civilian career. As far as I am concerned, this is the workshop to attend for anyone trying to get their arms around what performance consulting is all about."

"The workshop was long on practical application and short on theory. The knowledge, experience, and real-world examples [the faculty] provided greatly enhanced the learning experience."

"Bravo Zulu!"

Debbie Titus
Performance Consultant
WGP Leadership, Learning, & Performance 

Program Topics Include:

• Introduction to Human Performance Technology (HPT) 
• Total Performance Systems 
• Performance Analysis 
• Cause Analysis 
• Intervention Selection and Design 
• Feedback/Evaluation 
• Performance Consulting 

You Will Participate In:

• Case Studies
• Group Discussion
• Cracker Barrel *
• Skill Practice

* The Cracker Barrel roundtable discussion format allows faculty members to share their expertise in a relaxing and fun atmosphere. 

Continental breakfast and lunch are included in the course fee.

Level: Basic/Intermediate

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Making the Transition to Performance Improvement

Award-Winning, Three-day 
Performance Improvement Institute
Developed by ISPI

Thursday, April 3 to Saturday, April 5
8:30 am - 5:00 pm
Room: Jolson, 9th Floor

Registration Code: WST

What does a performance improvement department look like in action? How can a traditional training department make the transition to a performance improvement function? What skills are needed? What are the risks and the benefits of making this transition? What do performance specialists do?

Making the Transition to Performance Improvement provides a forum to problem solve with a faculty of performance technology experts and other professional colleagues. As a participant, you will develop your own strategic transition plan to take your organization from training to performance improvement. You will apply performance technology models and methods to optimize the human capital investment your organization has made.

Making the Transition is a learning event guided by master performance improvement experts and case presenters. Instructional strategies include lecture, small group interaction, and case studies. The program uses best practices from performance technology to assist participants in making the transition to performance improvement.

Take aways include models, best practices, networking and partnership skills, techniques for marketing performance improvement, and a value proposition.

Faculty

Geary Rummler, CPT
Klaus Wittkuhn, CPT
Lynn Kearny, CPT
Roger Addison, CPT

Performance Objective

Participants will begin the process of making the shift to performance improvement.

You Will Learn To:

• Develop a value proposition for making the transition to performance improvement.
• Develop a performance improvement "elevator" story.
• Identify and learn to apply the knowledge, skills, and resources you will need to implement your strategic plan. 
• Learn how to diagnose workplace problems and apply a variety of training and non-training solutions that improve performance and provide an increased return on investment. 
• Develop a performance improvement network and partnerships.
• Assess your performance improvement skill areas.

Program Topics Include:

• An Overview of Human Performance Technology (HPT)
• An Introduction to the Models and Methods of Human Performance Improvement
• Techniques to Educate Line Management about Performance Improvement
• The Levels of Performance Improvement
• Moving to Performance Improvement
• Building Your Performance Improvement Network and Partnerships
• Performance Improvement Tools and Techniques
• Marketing Performance Improvement in Your Organization
• Performance Improvement Tips and Traps
• Building Your Value Proposition

You Will Participate In: 

• Case Studies
• Group Discussion
• Cracker Barrel * 
• Skill Practice

* The Cracker Barrel roundtable discussion format allows faculty members to share their expertise in a relaxing and fun atmosphere. 

Continental breakfast and lunch are included in the course fee.

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The ISPI Institutes are offered to the public several times yearly in different locations and on the Internet. Visit the Conferences/Education web page for current dates and locations. Institutes include:

• Principles and Practices of Performance Improvement
  
  
• Making the Transition to Performance Improvement

ISPI Will Bring an On-site or Online Institute to Your Employees and Will Work with Your Organization to Tailor the Contents to Your Needs. Contact ISPI at institute@ispi.org, or 301.587.8570.

• Read An Overview of Human Performance Technology
• Books About Human Performance Technology

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