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Workshops . . . April 19 - 20
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Pre-Conference Workshops
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| ISPI Workshops are in-depth classes that encourage you to broaden your knowledge base in a specific topic. Workshops are limited in size, ensuring that you will receive individual attention from expert presenters. Our usual one-day and two-day workshops will be supplemented this year by
half-day workshops.
Workshop Codes: Please note the Workshop Code associated with each workshop. This code will assist you when registering for the workshop.
The workshop registration fees are not included in the conference registration fee. Please
see Registration & Fees for
details. |
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| Two
Day Workshops
Monday April
19 & Tuesday April 20 Advanced Design for E-Learning Saul Carliner, Title Assistant Professor, Concordia University Workshop Code: WBA Take your instructional designs for online learning to the next level. Through reviews of actual online learning lessons, explore ways to incorporate different instructional models and accommodate different learning styles. Examine a variety of approaches to developing content, and designing interactions and screens. Each participant must bring a module of instruction (15-20 minutes, in process or completed) to be reviewed. Seminar participants and the instructor will provide feedback in a structured and supportive atmosphere. (To ensure that the work and comments remain confidential, we will have a policy of non-disclosure.) This exploration provides an opportunity for concrete application of the ideas presented in this seminar.
The Building Better Job Aids Workshop Daniel A. Raymond, Jr., President, Performance Plus, Inc. Workshop Code: WBB This workshop provides participants with the skills to decide when job aids are an appropriate performance support tools and to develop the five most common types of job aids. Participants will learn to eliminate unnecessary training with job aids specifically targeted at the user and work environment. The workshop applies adult learning principles, allowing participants to work at their own speed, interact often with colleagues and the instructor, and practice skills until achieving high self-efficacy. Participants will be able to:
Learning Object Design Peggy Durbin, Sr. Instructional Designer, Pearson Performance Solutions, 301-593-5041; peggy.Durbin@pearson.com Workshop Code: WBC Whether you're in the midst of transitioning to learning objects, or you've recently heard about them, you may not be aware of what it takes to thoughtfully design them. Designing learning objects requires more than a technical implementation strategy; it requires a scalable instructional design methodology to help meet immediate and future training needs given any delivery method. In this workshop, you'll learn and immediately apply an object-based instructional design strategy through many hands-on activities. Measuring the Return on Investment: Jack J. Phillips, Ph.D. , Founder. The Jack Phillips Center for Research, a division of FranklinCovey,
205- 678-8038; roiresearch@mindspring.com Workshop Code: WBD This classic workshop on measurement and evaluation emphasizes the ROI Process developed by industry-leader Jack Phillips. Participants experience application of the ROI Process model, developing application and impact objectives, collecting various types of hard and soft data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs, and calculating the ROI. Integrating the latest trends and benchmarking data, participants quickly see the advantage of the process as six types of data are collected and analyzed, representing both qualitative and quantitative data, developed from a variety of sources. This is the same workshop that has been conducted in most major cities in the world. |
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| One Day Workshops
Monday April
19 20 Ways to Become a Consummate Team Facilitator Mel Silberman, President, Active Training Workshop Code: WMA The consummate team facilitator knows how to: (1) stimulate discussion, dialogue, and learning; (2) facilitate creative problem solving; (3) manage controversy and conflict; and (4) build consensus and commitment. This workshop will examine twenty facilitation techniques that any facilitator can use to achieve these objectives. Ways to create buy-in and overcome resistance to these techniques will be emphasized. Participants will receive step-by-step instructions for each technique and have the opportunity to practice them.
Building Fluent Performance Carl Binder, Ph.D., CPT, Senior Partner, Binder Riha Associates Workshop Code: WMB Fluency is true mastery. If performance is not fluent, it’s unlikely to maintain or to be applied on the job. Fluency represents a new research-based paradigm for what performance improvement is intended to achieve, far beyond the “ceiling” imposed by traditional methods. It redefines how we approach analysis and design, measurement, and implementation planning. Fluency-based methods accelerate performance ramp-up and productivity to produce dramatic business results and an impressive ROI. This workshop shows you how.
E-Learning & The Science of Instruction - Applied Ruth Clark, President, Clark Training & Consulting Workshop Code: WMC What is the best way to display and combine text, pictures, and audio in e-lessons? How is learning affected by music, a dramatic story or engaging theme? What kinds of practice are most effective? You will apply guidelines from Ruth Clark’s best selling book, e-Learning and the Science of Instruction to storyboards in a problem-centered collaborative workshop. This workshop is intended for professionals who are familiar with e-learning and would like to apply the latest research on what kinds of instructional methods are proven to work best in e-Learning. Partnering with Participants: Sivasailam Thiagarajan, Ph. D., CPT, RMS, & Raja Thiagarajan, VP, Workshops by Thiagi, Inc.
812.332.1478; thiagi@thiagi.com Workshop
Code: WMD Improve performance by partnering with participants. Thiagi and his
associates reveal secrets of effective training design that is faster,
cheaper, and better. Rapidly explore 60 different training strategies. Learn how to load new content into existing templates to create training games in a matter of minutes. Learn how to avoid irrelevant fun and fluff and immerse your participants in engaging activities. Explore three key principles of effective training facilitation. Web-Based Role-Play and
Simulations
Marie Jasinski, B.Ed, Design Planet Pty Ltd,
mariejas@designplanet.com.au
Workshop Code: WME
This workshop explores key factors in the design and moderation of web-based role-plays and simulations and invites you to consider adding web-based role-play and simulation to your toolbox of training strategies. In a face-to-face context role-play, simulations and other interactive and collaborative strategies often underpin training methodology for team building, problem solving, assertiveness training and other “soft skills” development. Discover how you can transfer this methodology to an online environment. Needs Assessment: What it is, What Approaches Roger Kaufman, CPT, PhD, Professor Emeritus, Educational Psychology & Learning Systems - Florida State University, and Director, Roger Kaufman & Associates Identify available Needs Assessment models and frameworks and select which ones will best define the measurable requirements for performance improvement and value added Define and execute the steps and tools in order that internal and external clients may identify needs as gaps in results, and place those in priority order based on costs and consequences Identify and select the most effective and efficient HPT methods and tools based on solid Needs Assessment data Provide the evaluation criteria and methods for determining actual value added and be able to revise as required With these skills and abilities, the participant can design useful interventions based on return on investment. They will be able to define and achieve useful results and prove it.
Performance Mapping Program
Paul Staples, Ph.D., Principal Consultant, Exemplary Performance Solutions, LLC,
952.922.5204; pstaples@exemplaryps.com
Registration Code: WMG Explain Performance Mapping concepts to strategic and operational colleagues who are involved in developing a Performance Map™ Develop information that is appropriate for each level of the Performance Map™, including Business Results, Accountable Jobs, Accomplishments, Contributing Jobs and Tasks Obtain buy-in and support for Performance Mapping by articulating the concepts and benefits to both supporters and objectors within your organization Develop a Performance Map™ for your own organization This session will benefit you by providing:
A process that helps in articulating yearly Business Results and a systematic approach that will properly align Accomplishments and Tasks to support those desired Business Results A visual map of workload and business processes that can indicate whether realignment of people and/or processes is necessary A tool that details critical task information, which can be used to develop detailed Job Profiles |
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| One Day Workshops
Tuesday April
20 Building Collaborative Partnerships in a %#&#*! Environment Judge James Tamm, Managing Director, BCon Will Schutz Associates Workshop Code: WTA Because HPT professionals partner with clients and specialists, they must be skillful at building collaborative relationships. Collaboration can be undermined by stressful, conflicted environments. Individuals get defensive, become rigid and ineffective. A government/Hewlett Foundation project to teach collaboration skills produced dramatic results (adversarial relationships reduced 69%, conflict reduced 85% and significant increases in trust). In this experiential session, Judge Tamm, one of the project’s designers will help participants increase their own “Partnering for Performance” skills. Connecting Human Performance Improvement Interventions Robert O. Brinkerhoff, Ed.D., Professor, Western Michigan University & Dennis Dressler, Principal Consultant, The Learning Alliance, Inc. Workshop Code: WTB
To achieve substantial business impact, performance improvement interventions must be tightly connected to highest priority business needs and goals. In this one-day workshop, you will learn a practical process for connecting performance improvement and training initiatives directly to business strategy, goals, and metrics. This organizational development and needs analysis process will enable you to partner with your performance improvement and training customers to:
Participants will be able to, through the use of a series of hands-on work examples, skill practices, and cases studies:
Designing Instruction for Web-Based Training
Tom Welsh, Instructional Designer, Darryl L. Sink & Associates, Inc. Workshop Code: WTC
Instructional designers, on-line performance support designers, and managers will learn the foundations for web-based training and support system development that are not dependent on any one authoring tool, but incorporate the principles of effective instructional design and development into the task of designing for the web. This one-day workshop is filled with examples of web sites and activities that allow the audience to explore principles of message design, active responding, navigation, site map design and web models for performance improvement. Evaluation Workshop
Bill Lee, wlee032@dellepro.com
Workshop Code: WTD
Any solution to a business issue must add value to an organization. Summative Evaluation consists of the four levels that will provide the qualitative and quantitative data the will demonstrate that value. This session will provide participants with the tools to evaluate a training, performance, or organizational solution through a business case that participants will work on in groups to learn a systematic process that connects Levels I Reaction, II Knowledge, III Performance, and IV Impact. Know Your Client: Profiling Your Client’s Business
Kimberly A Morrill, M.A., Partner & Mark Munley, CPT, Associate Partner, Performance Design Lab,
520.465.3627; kmorrill@performancedesignlab.com
mmunley@performancedesignlab.com
Workshop Code: WTE
Performance consultants must understand their client’s business. If the performance consultant doesn’t know the business, they are at the mercy of the requestor. If they know the client’s business, they will be much more effective at partnering with the business; asking business relevant questions, posing alternative explanations of “cause”, and suggesting alternative solutions. Knowing the business is essential to building credibility with clients. This session provides the means to profile the client’s business.
Participants will be able to:
Partnering for High Performance in Teams: Sivasailam Thiagarajan, Ph. D., CPT, RMS,
Workshops by Thiagi, Inc. Workshop Code: WTF
Corporate teams today are different from teams in your parents' times. Teams are now rapidly assembled from cross-functional and cross-cultural groups to work under tight time pressures in an unpredictable environment with ambiguous information. In this workshop, we replace traditional teambuilding approaches (such as white water rafting and rappelling) with a low-threat board game and constantly debrief participants to explore-and apply--principles of high-performance partnership. Training That Works: Improving Problem-Solving Kenneth H. Silber, Ph.D., Associate Professor, Educational Technology Research and Assessment, Northern Illinois University Workshop Code: WTG
When instruction is a solution to a performance problem, how effective are we in designing the best training? Not very, according to the latest cognitive psychology research -- especially in teaching
problem-solving skills. This workshop will actively involve participants in understanding the cognitive approach to ID, and in actually developing instruction. It will focus on teaching higher-order thinking skills, and using "cognitive-based best instructional practices." The techniques apply equally to e-learning, media-based and classroom instruction. |
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Half
Day Workshop
Tuesday April
20 Data Gathering Techniques and Michael Lesker,
HBO, & Jack Wolf, Ph.D., Senior Partner, Workshop Code: WTJ HBO, the number one premium cable program provider worldwide, recognized a need to develop methods to collect critical data from their customers at cable systems worldwide. The results from this program created a basis from which they formulated future business decisions concerning the HBO brand. During this workshop, participants will learn performance-based techniques to collect data from customers, employees and others. This hands-on, experiential session demonstrates how HBO successfully used HPT with their customers.
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Platinum Sponsor |
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Gold Sponsor |
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Silver Sponsor |
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Tote Bag Sponsor |
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International Society for
Performance Improvement
1400 Spring Street, Suite 260
Silver Spring, Maryland 20910 USA
Tel: 1.301.587.8570 Fax: 1.301.587.8573
Email: info@ispi.org Web: www.ispi.org