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43rd Annual International
Performance Improvement Conference
   

Process, Practice, & Productivity
 

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Your Invitation to Present

Download your Invitation to Present (815 kb PDF Help!) at the 43rd Annual ISPI International Performance Improvement Conference, April 10-15, 2005, at the Pan Pacific Hotel and Vancouver Convention & Exhibition Centre Vancouver, British Columbia, Canada.

Click here for examples of a sample proposal application template, a successful session proposal, and a sample handout and performance tool.

Speaker Proposal Deadlines

Workshops: July 30, 2004
Sessions:    August 31, 2004


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Bookmark this page and refer to it frequently! Listed below is important information to help Conference presenters prepare for their presentations at the 2005 Vancouver Conference. 

Calling All Presenters! 

ISPI invites conference presenters to present your 2005 Conference session at an ISPI Chapter meeting in an effort to provide ISPI chapter groups with quality programming material. ISPI has more than 50 chapters all over the world.  Chapter meetings take place at various times throughout the year. Please contact Francis George, ISPI Director of Membership at: 1-301.587.8570 x110 or francisG@ispi.org.  If you would like to be added to our preferred speaker list, kindly state if you would be willing to offer your expertise as a professional courtesy or if you would require speaking and/or travel reimbursement. This information will be shared with ISPI chapters worldwide!

For ISPI Presenters

Special Events and Invitations Exclusively
for 2005 Conference Presenters

ISPI encourages presenters to conduct themselves in a professional manner and discourages commercialism, negative remarks against other companies, professional associations, or presenters. Expect a conference full of learning, networking, and professional development opportunities! If this is your first conference, you may want to plan on attending the Introduction to HPT and Overview of the Conference. Expert practitioners will help you select the sessions that are right for you and help you make the most of an ISPI Conference.

Presenter Breakfast

A continental breakfast for all 2005 conference presenters will take place on Wednesday, April 13 from 7:15-8:15 am, Ballroom A, Fairmont Hotel. ISPI is grateful for the contributions of our presenters. We hope that you are able to attend this breakfast in your honor.

During the breakfast, presenters will be able to confirm audiovisual requirements & room sets, meet with other presenters, and enjoy a tasty continental breakfast!

Speaker Lounge

To help you prepare for your session, ISPI will set-up a speaker lounge for presenters during the conference in the Meeting Manager's Office, Convention Centre. You may use this room throughout the conference to test overheads, prepare for your session, or network with other presenters. The room will contain the following audiovisual equipment for your use: Overhead projector, LCD, Screen, Flip Chart, Computer, Monitor, and Printer. An Audiovisual representative will be available to address any equipment related issues. 

Please note:  A photocopier will not be available to duplicate your session handouts or for other photocopying needs.  The hotels and convention center each have a business center where photocopies can be made.  Free photocopies of your session handouts will be made by ISPI.  See Handout Submission Guidelines.

Getting There

All 2005 Conference Events will take place at the Vancouver Convention & Exhibition Centre, the Pan Pacific Hotel, or the Fairmont Waterfront Hotel. To reserve a room, contact the Hotel directly. 

Please see Hotel & Travel - Hotel for hotels and rates.

Please contact the hotel directly by March 21, 2005 (ISPI rate cut-off date) to make your reservations.

Air Travel

ISPI has partnered with United and Continental Airlines to provide attendees with discounted airfares to the 43rd Annual Conference.

Please see Hotel & Travel - Airline for airline information.

Presenter Registration Information

All Presenters must register for the Conference and pay the appropriate registration fee. 

All registered attendees will receive confirmation of their registration either by mail or email. Attendees should stop by the onsite ISPI Registration Desk to pick up registration materials including attendee bags, badges and a copy of the final conference program.

Please contact the ISPI Registration Department with any questions at: 301.587.8570.

REGISTER ONLINE TODAY!


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Meeting Room

Meeting rooms will be available for presenter inspection beginning on Tuesday, April 12 at 5:30 pm. Generally, presenters have access to their assigned meeting room at least 30 minutes prior to the start of their session. All meeting rooms will be set theatre style with a head table and the following audiovisual equipment. Requests for any other audiovisual equipment should be forwarded to: donnaV@ispi.org.

  • LCD Projection Panel ( @ 1100 lumens)
  • Screen
  • Flip Chart & Markers
  • Wired Microphone (depending on room size)

Presenters must bring their own computers loaded with any necessary software. ISPI does not provide laptop computers! 

Session Monitors

ISPI assigns a volunteer to each meeting room. The primary purpose of a session monitor is to distribute and collect evaluation forms, assist you, if needed, during your presentation, give you time warnings, distribute handouts and troubleshoot if necessary. Session monitors will be in contact with ISPI staff to ensure that things run smoothly during your presentation. If you would like your session monitor to deliver a brief introduction prior to your presentation, please arrive 15 minutes before the start of your session to arrange this. Session Monitors are not permitted to leave the meeting rooms to run personal errands for presenters.

Session Recording

ISPI will record select sessions at this conference. Please review the following tips to ensure that we capture the audio from your session:

  • ATTACH the microphone to your person prior to the start of your session
  • ALWAYS speak into the microphone 
  • REPEAT attendee questions into the microphone

In the event you have any questions about our recording procedures, a representative will be available onsite to help you. Special Note: Some rooms will have microphones that will not amplify but will record your session. Please be sure to use these microphones so that we may capture the audio for your session!


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What to Expect

While we can not predict the exact number of attendees for your session, attendance generally ranges from 35-100 participants. Attendees expect engaging, lively, and interactive presentations. All presenters must distribute a handout or take-away to each attendee. Remember…. An electronic copy of your handout must be received by ISPI no later than March 1, 2005 or your session may be cancelled. ISPI will make copies for your session. If you would rather make your own copies to distribute to session attendees, you must still remit a copy of your handout by the March 1, 2005 deadline. Please specify that you intend to distribute your own copies.

See also:

Shipping

If you would like to ship materials for your session or workshop in advance, boxes may not arrive before April 7, 2005. If you ship anything to the hotel in advance, you will be responsible for obtaining the box upon your arrival. Please note: The hotel may post a handling fee to your guestroom for receiving packages.

Conference On CD-ROM

Take the conference home with you! This one-of-a-kind performance and resource tool will feature more than 150 sessions with actual audio and handouts from selected sessions presented at this year's conference. This unique CD-ROM will play in any desktop computer and is fully searchable by topic, author, subject, or track. Offered at the special attendee rate of $99, you can't afford NOT to buy it! (That's less than $.66 cents per session!) Reserve your copy today!


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Handout Submission Guidelines

All Conference Presenters must submit an electronic copy of their handout.

By March 1:

  • Please email conference@ispi.org your session handout if you want ISPI to duplicate your handout for your conference session. 

OR

  • Please email conference@ispi.org stating that you will provide your own session handouts.  And please note, you are still required to submit an electronic file by March 25.

Follow these easy steps to prepare and submit your handout on time. 

Handout Guidelines

As a service to our speakers and attendees, ISPI will duplicate concurrent session handouts and deliver (on average, 60) copies of your handout to your meeting room on the day of your presentation for *free* if you submit your handout by the March 1st deadline.

ISPI will compile a special Conference CD-Rom. The CD-Rom will contain audio, handouts, and proceeding submissions from numerous ISPI presenters. Please follow the handout submission guidelines below. Contact Donna Vaught at: 1-301-587-8570 x101; donnaV@ispi.org if you have any questions about the handout submission guidelines.

Handout Submission Guidelines

  • Presenters may only submit ONE handout file for duplication. Handout files may include PowerPoint, Word, WordPerfect, or Adobe (PDF) files. DO NOT PASSWORD PROTECT FILES. If you submit a PowerPoint file as your handout, please reduce your slides to 3 per page and include space for note taking. Do not include any hyper-link references in your PowerPoint file and try to avoid heavy backgrounds.

  • Your handout file may only consist of a maximum of 10 single-sided, 8 1/2" x 11" pages. Your handout must be free of promotional material, however, you may include personal contact information as long as you do not exceed the 10-page limit. If you exceed the 10 page limit, ONLY copies of the first 10 pages will be made and distributed to conference attendees. 

  • Number all pages (including the cover page) of your handout in the bottom right-hand corner.

  • Name your handout file in the following way: 

<your last name and first initial>.ppt

example: Donna Vaught --> Vaughtd.ppt

Important:  If you have more than one session, please add "session1," "session2," respectively following your last name, first initial.  For example:  Vaughtd_session1.ppt.

  • If you would like to make and bring your own copies for your session, you still must remit the electronic copy by March 25. Write: “WILL MAKE MY OWN COPIES” in the body of your email message. Please be prepared to accommodate audiences ranging in size from 35-100 participants. Even if you plan to bring your own copies, ISPI requires that you submit the electronic copy in advance or your session may be cancelled. Obviously, if you make and bring your own handout copies, they may exceed the 10 page limit.

Contact Donna Vaught, ISPI Director of Meetings with any questions at: 1-301-587-8570 x101, or donnaV@ispi.org.

ISPI will: 

  • Prepare black and white copies for your session. 

  • Handout sets will be stapled in the upper left-hand corner.

  • Deliver your handouts to your assigned meeting room on the morning of your session.

  • Provide a volunteer session monitor to help you distribute your handouts.

  • Include your handout on the Conference CD-ROM

Review an Article by Seth Godin on Alternatives to PowerPoint Presentations


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Tips For A Successful Presentation

Check out these tips to help you deliver a fabulous presentation. 

Preparation

  • Compile and submit your handout to ISPI.

  • Ship any materials you require for your session directly to the hotel for which you are registered and to your attention for arrival between April 5th to April 8th.  Please remember to complete all required customs forms with your shipment.  FedEX and DHL are the preferred couriers for shipments to Canada.  You are responsible for ALL duties and hotel handling fees.

  • Visit the ISPI Speaker Ready room onsite to run through your slides, overheads, and presentation one final time. The following equipment will be set up in the Speaker Ready room: Overhead projector, LCD, Screen, Flip Chart, Computer, Monitor, and Printer. An Audiovisual representative will be available to address any equipment-related issues.

  • If you would like to view more tips for a successful presentation, the following sites may be of interest: 

http://www.fpm.wisc.edu/support/PresentationTips.htm

http://www.fastcompany.com/online/07/124present.html

Getting Started

  • Arrive 15 minutes prior to your session to settle in and set up

  • Confirm your transparencies or slides are in the proper order

  • Introduce yourself and any co-presenters to your session monitor and to your audience

  • Speak clearly into the microphone and repeat any attendee question. Remember: You must speak into the microphone if you want your session recorded!

  • Begin and end your session on time. Your volunteer session monitor will give 5 minute, 2 minute and 1 minute warnings to keep you on track

During Your Presentation

  • Ask the attendees what they expect from your session. Generate questions in advance so that you can meet their expectations

  • Review your printed session description and objectives on ISPI's website and make sure your actual presentation matches the advertised objectives

  • Factor in time for questions

  • If you require technical assistance with equipment or general assistance, convey the issue to your volunteer session monitor who will take immediate action to remedy the situation

  • Refrain from making negative remarks against other organizations, individuals, or presenters

  • Thank your attendees for their attention!

Handouts

  • While Handouts created from PowerPoint presentation slides may be useful during your session; often the best handouts are ones that attendees can refer to long after your session ends! 

  • Be sure to include key points, summaries, bibliographies or other resources attendees can reference once they are back in their offices.

  • Ask your Volunteer session monitor to help you distribute handouts to all attendees

Audio-Visual

  • All rooms will be set with standard audiovisual equipment unless other arrangements have been confirmed.

  • Presenters may double-check their requested audiovisual support onsite at the Presenter Breakfast.  Last minute changes or additions are strongly discouraged.

  • If you intend to use the Internet during your session, you must inform ISPI in advance. Bring print outs of any web demonstration in the event you are unable to access the information via the web.


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Concurrent Sessions

The Conference consists of three days of over 200 concurrent sessions. All sessions provide attendees with opportunities to learn from the current and future leaders in the field of Human Performance Technology (HPT). Sessions will be scheduled between the hours of 8:30 am - 5:30 pm, Wednesday, April 13 - Friday, April 15.

Concurrent Sessions will be organized by Track, and new this conference each session will be identified by its HPT Professional Community.  

Conference Track

  • Track Focus Questions

  • Sample Topic Areas

Analysis 
  • What’s happening? Where? Why? How to diagnose problems, and identify performance gaps? How to define and select potential solutions?

  • Data gathering techniques, cause analysis techniques, work process mapping, job-task analysis, performance analysis, needs assessment, competency modeling, research and analysis related to a business issue or concern, prioritizing needs, selecting solutions.
Interventions
  • How must the organization change to support desired performance? What are supporting processes and tools? What must people know and do different?

  • Examples of performance improvement interventions that demonstrate changes to process, practice, and performance. Research related to performance interventions, successes or failures. Practical lessons or tools to aid successful interventions. 
Metrics, Measurement Process, and Practices that Lead to Results
  • How to design, develop, and deploy non-financial measures? How to link non-financial measures to financial measures? How to know what should be measured and managed? How to ID the measures that stakeholder’s value? How to ID the business case for a requested intervention and evaluate its success? 

  • Tools to capture measures that lead to results at all levels of the organization; methodology for identifying variables that stakeholders care about. Aligning management metrics--financial and non-financial--to organization results; business intelligence--from analysis to implementation. 
Using HPT to Manage Business Results
  • How to use HPT to define and develop strategic direction? How to use HPT to align operations at all levels of the organization to execute strategy? How to use HPT to align roles and responsibilities to support strategy? What management practices and behaviors must be present to support execution of strategy at all levels? What role does culture play in the development and/or execution of the strategy?

  • Alignment of strategy, culture, and business processes; assessing the link between process design and management and strategy implementation; leaders role in implementation of strategy; impact of strategy on organization results; models or templates for developing strategy; templates and tools to assess or evaluate the alignment of processes and practices to strategy; evaluation methods for assessing an organizations ability to execute its strategy; assessment of organizational need for IT solution; merger/acquisition assessments—interventions—implementation--management.
The Future of HPT
  • Where are we going? What's new on the horizon? Exploring new ideas and research, challenging existing boundaries, and discussing research, trends, and implications.

  • Exploring and expanding our vision of HPT, such as taking a look into the future of HPT, retrospective of trends over time with a look toward the future, cutting-edge research that holds promise, looking at new performance models, promising research on learning and knowledge acquisition, new applications of HPT in unique settings or to solve unique problems. 
The Business of HPT
  • What practices help us run our business? How can we further the business and execution of HPT? What can be done to further develop the HPT practices, techniques, and practitioner skill levels? Examining the processes, tools, systems, solutions, and business issues that affect field practice.

  • Examining issues that impact our professional work, such as consulting practices, financial/budgeting systems, working with executives and managers, proposal writing, contracting, project management, professional development, ISPI Chapter activities, and others to support and enhance the evolution of HPT in today’s business environment.

  

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ISPI's Human Performance Technology (HPT) 
Professional Communities

The seven professional communities being formed include the following:

Science of HPT -- Foundations: The intellectual pursuit of basic principles and conditions of applications that impact human performance.

Motivation, Incentives, and Feedback: The determination of the means by which the likelihood of performance can be increased, decreased, or sustained through modifications in performers’ arousal, attention, and anxiety, or through adjustments to performers’ desire and expectance of success.

Analysis, Evaluation, and Measurement: The process of assessment, decision, and action relevant to the maintenance and adaptation of a system.

Instructional Systems: The determination of when learning should occur and the best means by which to achieve learning through manipulation of display, response demand, and instructional management.

Process Improvement: Efforts involving the efficiency and/or effectiveness of the sequence of activities in a value chain that produces outcomes and results.

Organizational Design/Alignment: The examination of the allocation of decision-making authority, business processes, values, business practices, and conduct of people’s performance within an organization to ensure that actions are aligned to produce desired results.

Management of Organizational Performance: The pursuit of organizational results by examining the whole system to determine the major sources of performance variance and to address them with appropriate organizational change processes and techniques.

  

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www.ispi.org |  Contact ISPI |  Policies

International Society for Performance Improvement
1400 Spring Street, Suite 260
Silver Spring, Maryland 20910 USA
Tel: 1.301.587.8570   Fax: 1.301.587.8573