Recorded Progam (3 hours) | Purchase
Recorded on Monday, September 13, 2010 As the weeks of summer break pass, we begin to see signs of a new school year approaching. Store shelves are lined with supplies, lunch boxes, and backpacks. Everywhere you turn, the focus is Back to School. For many, this time of the year is about new learning experiences for our up-and-coming generation.
ISPI believes September is a perfect time for you to head Back to School with us, and jumpstart your professional development. You can still buy that new Fall outfit or the latest writing gadget but since our program is online, there's no need to worry about packing bags, making a flight, or changing rooms for each presentation. The only requirements are a computer, a telephone, and an interest to learn the latest tools and tips for better workplace performance.
Join featured speakers Allison Rossett, CPT, EdD, San Diego State University, Diane Gayeski, PhD, Ithaca College, and Marc Rosenberg, CPT, Marc Rosenberg and Associates online on September 13, 2010, from 12:00-4:00 pm Eastern Time in ISPI's virtual classroom and experience learning at its best. Performance Improvement Through Performance Support
Allison Rossett, CPT, EdD, San Diego State University
 Performance support helps us get things done--without going through formal education on the matter. If you want to boost sales, enable more ethical decisions, reduce infections in the ICU, grow roses, or call the right plays in the huddle, performance support is great. What is performance support? When do you rely on it? When would you not? What are planners and sidekick supports? Why should you care? And what does technology, especially mobile devices, add to the humble job aid? We'll tour concepts and examples, from the sublime to the ridiculous, as we explore performance improvement through performance support.
Participants will be able to: - Define performance support
- Define planners and sidekicks in the lives of managers, sales people, health professionals, and gardeners
- Reflect on what technology adds to performance support and to our lives
- Identify opportunities to strengthen your efforts and programs through performance support
Dr. Allison Rossett, CPT, longtime Professor of Educational Technology at San Diego State University and an ISPI Member for Life, is in the Training HRD Hall of Fame and has served on the Board of Directors for both ISPI and ASTD. Recipient of recognition for lifelong contributions to workplace learning and performance and designated a 2008 LEGEND, Allison co-authored Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere in 2007, and a new edition of her book, First Things Fast: A Handbook for Performance Analysis. She is the author of four award-winning books. Allison also authored a white paper on learner engagement in technology-based learning for Adobe Systems. She has conducted research and published articles on needs analysis, learner engagement, and persistence in online learning. Her clients are diverse and include IBM, the Getty Conservation Institute, Fidelity Investments, the IRS, USAA, Loews, Bank of America, the Department of Defense, and a handful of e-learning start-ups. My Students Today are Your Learners Tomorrow: What Can Performance Improvement Practitioners Learn from Higher Ed?
Diane Gayeski, PhD, Ithaca College
 There's a lot of talk about training and managing Gen-Y, but most of it is fueled by stereotypes about the younger generation's obsession with technology and need for immediate gratification. Nonetheless, the workforce of the future WILL pose a number of challenges for performance improvement practitioners, including large numbers of potential workers who drop out of high school and are functionally illiterate--and at the other end of the spectrum, those who succeed in college despite complex learning, physical, and psychological disabilities. Mix those challenges in with new leadership and learning skills gained through multi-player online gaming plus a dash of new and perhaps shocking values and lifestyles, and you've got a recipe for a whole new look to performance improvement and training strategies.
Come spend some time in my shoes--as the Dean of Communications at Ithaca College--and learn how the best colleges are promoting, designing, and managing educational experiences for the top young creative talent on the planet.
Participants will learn: - What factors have shaped Gen-Y, and why they behave as they do
- How learning, physical, and psychological disabilities are being accommodated as required by law--and why you must find new ways to provide accommodations to these challenged but talented and loyal workers
- How Gen-Y prefers to learn, and what leads them to high performance
- Why technology is not the answer (or maybe not even the question)
Dr. Diane Gayeski has been around the block as both an academic and a consultant to the performance improvement and training industry for more than 32 years. After three decades in the classroom, she now serves as Dean of the Roy H Park School of Communications at Ithaca College where she sets the strategic direction for recruiting and retaining top students and for developing new pedagogies to maximize learning and engagement. She also maintains a consulting practice through Gayeski Analytics through which she's led projects for clients such as General Electric, the US Navy, Abbott Nutrition, Intel, and Bank of Montreal. The author of 14 books, Diane is a frequent speaker at ISPI and other professional conferences; she was the recipient of the 2008 Thomas Gilbert Distinguished Professional Achievement Award from ISPI. Performance Improvement through Web 2.0: The Easier It Gets to Do, the Harder It Gets to Do Well
Marc Rosenberg, CPT, PhD, Marc Rosenberg and Associates
 When technology becomes so ubiquitous and so easy to use that almost everyone is doing it, the goal is not to get everyone into the pool; it is to teach them to swim. This is the challenge performance professionals face when incorporating new Web 2.0 tools into an organization's performance improvement and learning systems. Beyond the hype, new approaches to managing, distributing and accessing information, and new ways to collaborate with colleagues across time and distance, create great opportunities to improve performance at a time when knowledge is doubling every couple of years, but its half-life is shrinking at an even faster rate. That social networking, blogs, online video sharing, and other Web 2.0 approaches are permeating the workplace is a blinding flash of the obvious. How we help our colleagues and companies take advantage of these new capabilities is not nearly as clear. Learn how new Web 2.0 strategies are changing the nature of learning and, as a result, providing expanded opportunities for enhancing performance. Find out how you might be affected--and what you might do--when a client comes to you not for a course, but for a wiki, or a podcast, or a community of practice, or a knowledge base, or a...
This webinar will enable you to: - Help clients/customers understand how Web 2.0 can help them achieve their organizational performance and learning goals
- Identify opportunities to incorporate Web 2.0 tools and approaches in a performance improvement or learning solution
- Advance the conversation with your colleagues on how new Web 2.0 strategies can be incorporated into your learning and performance improvement organization
Dr. Marc J. Rosenberg, CPT, is a management consultant, writer, and speaker in training, organizational learning, e-learning, knowledge management and performance improvement. He is the author of the best-selling books, E-Learning: Strategies for Delivering Knowledge in the Digital Age (McGraw-Hill), and Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performance (Pfeiffer). His column, Marc My Words, appears monthly in eLearning Guild's Learning Solutions online magazine. A 30-plus year member of ISPI, Marc is a past president; a founding editorial board member of Performance Improvement Quarterly; co-editor of ISPI's Performance Technology: Success Stories, and a contributor to the ISPI Handbook of Human Performance Technology. More information is available at www.marcrosenberg.com.
Not Available?
What if you're busy and can't make it? We've got you covered! Just as a student might ask a friend to record a lecture, the recorded half-day program will be available for purchase and download after the live event.
Purchase the Recorded Program (Windows Media Video file and handouts; downloaded/streamed from the Internet) ISPI Member $189.00
Non-Member $229.00
Call ISPI at 301-587-8570; Program Code FC2010 -- Back to School with ISPI
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