Organizational Intelligence: What It Is, Why It Is Important, How to Get It
Webinar - Recorded June 23, 2011 (4 Hour Program) Purchase the Recorded Program We have an array of training, performance, and HPT models to guide us, but most of us in staff support roles, like HR, lack business models to help see the organization from the perspective of business managers. Based on their new book, Organizational Intelligence, Ken Silber, CPT, PhD, and Lynn Kearny, CPT, will show you how to think and talk about an organization as business managers do. You’ll be introduced to the seven underlying business logics that managers use and the assumptions and metrics that drive management decision-making. Business logics include external, economic, strategic, customer, product/service, process, and internal/learning factors.
Jump start your summer of professional development by joining ISPI and your colleagues in our virtual classroom. Ken and Lynn have prepared an invigorating and timely session to give you the tools necessary to thrive professionally in an ever-changing workplace.
Are you interested in learning to: - Apply at least three of the logics above to your organization or a client’s organization
- Identify specific metrics the business uses to measure its success for at least three of the logics
- Determine what questions to ask to identify an organization’s business logic and metrics
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About the Presenters  Kenneth H. Silber, CPT, PhD, of Silber Performance Consulting, has been contributing to the field of HPT for over 45 years. He has worked in corporate, academic, and consulting settings (domestic and international) to design and implement performance improvement interventions that saved clients more than $25 million. Ken specializes in understanding organizational logics and doing business metric-based needs analysis and evaluation. A prolific author, he has written and edited several books, including Organizational Intelligence, written chapters for three handbooks, and published 50 articles. Ken is ISPI’s 2011 Thomas F. Gilbert Distinguished Professional Achievement Award recipient.
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 Lynn Kearny, CPT, of Graphic Tools for Thinking and Learning, has been a human performance consultant for over 25 years and a past recipient of the ISPI Outstanding Instructional Product Award and Distinguished Service Award. She works with organizations to solve human performance problems. A past ISPI Board member, she is author of five books including Organizational Intelligence, Performance Architecture, and Creating Workplaces Where People Can Think and has contributed chapters to the ISPI HPT Handbooks. Lynn specializes in graphics that help people grasp new ideas quickly. |