One thing is certain in these uncertain times -- Performance Technology works! Join the thousands of past participants from around the world who have adopted this proven and systematic approach to performance improvement. For more than 10 years, this intensive, highly-interactive three-day program has delivered the tools and best practices necessary to achieve measurable results. Join us in San Francisco, California, April 17-19, at the San Francisco Marriott Marquis for Principles & Practices of Performance Improvement. Register Today! | Can't join us in San Francisco? ISPI offers tailored in-house programs (hosted at your location). For more information, info@ispi.org or 1-301-587-8570. |
|
 THINK about improving workplace performance that focuses on the Work, Worker, and Workplace.
LEARN to apply performance consulting skills to analyze and assess performance gaps, present time-tested solutions, implement scalable interventions, and evaluate results. SHARE with colleagues and experts who have a common goal. APPLY evidence-based tools and techniques with certainty and confidence. Upon completing the Institute, you will be able to: Define Human Performance Technology (HPT) Define performance and describe how to apply an HPT Road Map Clarify performance issues and determine if they are worthy of further analysis Apply the Total Performance System to profile organization development Identify possible drivers for performance issues Prescribe appropriate solutions Close performance gaps and achieve desired results Identify levels of performance evaluation and the types of data each level yields Identify strategies and tactics for institutionalizing change Embed performance improvement technologies in your organizations
Course Outline Module 1: Introduction Module 2: What is Human Performance Technology (HPT) Module 3: Performance Analysis Module 4: Performance Analysis Part 2 - Total Performance System (TPS) Module 5: Performance Analysis Part 3 - Driver Analysis Module 6: Application Exercise - The Financial Institution Module 7: HPT Solutions: What Are They? Module 8: How Do We Evaluate Improved Performance? Module 9: Embedding Performance Improvement Technology in the Organization
Don't miss your only opportunity in 2010 to Think. Learn. Share. Apply. the Principles & Practices of Performance Improvement with your colleagues and our instructor, co-author of Performance Architecture, Dr. Roger M. Addison, CPT. Register and receive an autographed copy of his award-winning book! |
Audience For whom is the Institute designed? Anyone charged with improving performance in the workplace, including training managers, instructional designers, performance analysts, and other experienced practitioners who want to work with leaders in the field to improve their knowledge about and skill in using human performance technology. |
The Faculty
The faculty team for each Institute offering is selected to include recognized pathfinders in the field as well as HPT leaders of the future. All faculty members have 20+ years of practical experience in HPT. The faculty for the Principles and Practices Institute includes the following HPT experts and Certified Performance Technologists (CPT):
Roger M. Addison, CPT, EdD, is an internationally respected practitioner of Human Performance Technology and performance consulting and founder of Addison Consulting. He is a past president of ISPI and received ISPI's highest award, Member for Life. As an international delegate, Roger has presented and worked in North America, South America, Asia, Europe, Africa, and the Middle East; his client list is extensive and covers a wide rage of organizations. He co-authors two columns with Carol Haig; TrendSpotters in ISPI's PerformanceXpress and Performance Architecture in BPTrends.
Carol Haig, CPT, leads Carol Haig & Associates, using her HPT expertise to help companies align their workers, work, and workplaces to improve employee performance. Carol specializes in organizational analysis and project management. An ISPI presenter for more than 15 years, she received ISPI's awards for: Outstanding Organization, Outstanding Instructional Product (twice), and Distinguished Service (twice). Carol is a past Director of ISPI. She co-authors both the monthly TrendSpotters column for ISPI's PerformanceXpress and the quarterly Performance Architecture column for BPTrends with Roger Addison.
Lynn Kearny, CPT, a consultant for over 25 years, works with organizations to improve human performance. She specializes in graphics that help people grasp new ideas quickly, and is known for hands-on, skill-building sessions. She is co-author of Creating Workplaces Where People Can Think, Performance Architecture, Organizational Intelligence, and is a contributor to the HPT Handbook. She received ISPI's Outstanding Instructional Product and Distinguished Service awards. Lynn is a past Director of ISPI.
Miki Lane, CPT, PhD, is a learning and HPT professional with more than 25 years of practice. His work has been recognized with several awards from ISPI (1995, 1999, 2000). As a senior partner of MVM Communications, he has led major multinational performance projects. Miki's recent work with the International Aviation Transport Association led to his involvement with most of the top 100 airlines and airports around the world. He has improved performance for Fortune 500 companies in Africa, Korea, China, Singapore, and Geneva. Miki served on the Board of Directors for ISPI and received the Distinguished Service Award in 2001. He contributed a chapter to the Handbook of HPT and is co-author of Stepping Up: A Road Map for New Supervisors. |
Read What Participants Have To SayI just completed my first Performance Consulting engagement since the Institute. The project was for one of our outsourcing partners who were not meeting any of the metrics agreed to in the SLA and had tremendous turnover (73%). I completed my analysis and presented my recommendations. The report has made it to the top levels of both companies. As a result of implementing the recommendations turnover is already down, and the company is meeting most of its metrics. It was an exciting project. The ISPI program provided me some useful tool and tips that helped! Thank you again! -- Susanne D'Eustachio The Principles and Practices workshop ranks among the best learning experiences in my career. The faculty combined well researched content, practical tools and engaging facilitation into an experience that not only conveyed the material but had us demonstrate that we could apply it. Real change will occur in your organization if you apply the principles and practices in this workshop. -- Scott Collins, Performance Consultant, American United Life Insurance Company It's the best [workshop] I've been to in my civilian career. As far as I am concerned, this is the workshop to attend for anyone trying to get their arms around what performance consulting is all about. What I liked most is that the workshop was long on practical application and short on theory. In other words, not a bunch of gobbledy-gook! The knowledge, experience, and real-world examples [the faculty] provided greatly enhanced the learning experience. Bravo Zulu! -- Debbie Titus, Performance Consultant, WGP Leadership, Learning, & Performance
|