A Human Performance Technology (HPT) Institute
Principles and Practices of Performance Improvement

Washington, DC
Tuesday, July 21 to Thursday, July 23, 2009
8:30 am to 5:00 pm

• Cost & Registration
• Location & Hotels
• Certification & Graduate Credit

Overview

The Principles and Practices of Performance Improvement Institute is the premier learning event for those ready to acquire the performance consulting mindset so critical in today's business climate. Guided by expert instructors/facilitators, participants are immediately engaged in a learning experience that models the very techniques it presents. Workplace examples and collaborative analyses of case studies pull participants into active problem solving, as they learn the foundations of performance improvement. The program demonstrates proven tools and techniques in use in the performance improvement arena today. Participants will apply the skills of performance consulting and the techniques introduced in this workshop to diagnose performance improvement opportunities and prescribe strategies and tactics to address them. Takeaways include models, best practices, resources and a network of colleagues with a broad array of expertise. The program includes:

Performance Objective

Principles and Practices of Performance Improvement will teach you the Human Performance Technology process and the application of performance consulting skills and tools to analyze a workplace performance problem, present solutions and evaluate your results.

You Will Learn To:

• Define Human Performance Technology.
• Define performance and describe how to apply the HPT model to improve performance. 
• Apply the Total Performance System to identify performance issues. 
• Conduct a Gap Analysis to compare desired performance to actual performance in order to identify performance gaps. 
• Identify possible causes of performance gaps. 
• Prescribe appropriate interventions that could eliminate performance gaps.
• Identify levels of performance evaluation and the types of data that each level yields.

I was able to apply what I learned immediately. The templates we were given in the class have been instrumental on a project I am currently working on. This course has served as a wealth of knowledge and furthermore, I left with a skill! The class provided a wealth of information and I would encourage anyone wanting to pursue Human Performance to take this course."

 -Adelee Licir, Performance Consultant, Administaff, Inc.

Program Topics Include:

• Introduction to Human Performance Technology (HPT) 
• Overview of HPT and the Certification Standards 
• HPT and the Balance Score Card 
• Total Performance Systems 
• Performance Analysis to Worker, Work, and Workplace 
• Cause Analysis 
• Intervention Selection and Design 
• Feedback/Evaluation 
• Systematic Approach to Performance Consulting 

• Basic principles of the Standards of Performance Technology:

  • Focus on Results 
  • System Thinking 
  • Add Value 
  • Work with Partners 
  • Use a Systematic Approach

You Will Participate In:

• Case Studies
• Group Discussion
• Cracker Barrel *
• Skill Practice

* The Cracker Barrel roundtable discussion format allows faculty members to share their expertise in a relaxing and fun atmosphere. 

Continental breakfast and lunch are included in the course fee.

Level: Basic/Intermediate

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Cost & Registration

Your 3 day Institute registration includes all materials and networking lunches. Group registration discounts are available; please call ISPI at 301-587-8570 for details.

Member Rate: $ 1299
Nonmember Rate: $ 1499

Registration Options

• Download the Registration Form  249 kb

For changes to your registration, please email info@ispi.org or call 1-301-587-8570. 

Payment

ISPI accepts payment by check, bank transfers and credit card payments from VISA, MasterCard, Discover, or American Express.

Purchase Order -- You must submit a completed registration form by mail, fax, email, or telephone. Please indicate on your registration form that you have a Purchase Order which requires an invoice, for example (enter on Credit Card line): PO 123456; Please Invoice. ISPI will provide you with a confirmation/invoice upon registering for you to submit with your purchase order. 

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Location

ASAE & The Center I Street Conference Center
1575 I (Eye) Street NW
Washington DC 20005 

A photo ID required when entering the building. The meeting room will be provided at the front desk check-in upon entering the building. Click here for the ASAE I (Eye) Street Conference Center.

Parking Information -- Parking is available in the building's underground parking garage, which is open daily 6:30 a.m.-9:00 p.m. Several additional parking garages are available within easy walking distance. Parking Fees (as of January 1, 2006) are $16 per day.

Metro Directions -- The McPherson Square Metro stop (blue and orange lines) is located just across the street from The ASAE Building. Use the Vermont Avenue / White House exit. At the top of the escalator, turn right (your back will be to I Street) and cross I Street. Turn left onto I Street. 1575 I Street is mid-block on the right-hand side.

Hotels

NOTE: ISPI is not holding a block of rooms for this event. Nearby hotels are listed below as a resource only.  For more information on hotels and tourism please visit http://thedistrict.com.

Hay-Adams Hotel
800 16th Street, NW
Washington DC 20006
Reservations: 202-638-6600

Capital Hilton
1001 16th Street, NW
Washington DC 20036
Reservations: 202-393-1000

Crowne Plaza Hotel
1001 14th Street, NW
Washington DC 20005
Reservations: 202-682-0111

Sofitel Washington DC Lafayette Square
806 15th Street, NW
Washington DC 20005
Reservations: 202-730-8800

Nearby Attractions

The White House - 1600 Pennsylvania Ave NW, Washington, DC
The Ellipse-1600 Pennsylvania Ave NW, Washington, DC
Corcoran Gallery Of Art- 500 17th St NW, Washington, DC
National Geographic Society - 1199 17th St NW, Washington, DC
Blair House- 1651 Pennsylvania Ave NW, Washington, DC

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Earn CPT Points Toward Re-Certification!

The HPT Institutes meet the requirements for 12 CPT points to re-certify as a Certified Performance Technologist (CPT). For more information on the CPT program, visit Certification.

ISPI's HPT Institute attendees may also receive credit from the following:

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