Principles & Practices Institute: Monday-Wednesday (Sept. 21-23)

One Day Workshop: Wednesday (Sept. 23)

A Human Performance Technology (HPT) Institute
Principles and Practices of Performance Improvement

Roger Addison, CPT, EdD, International Society for Performance Improvement, & Miki Lane, CPT, MVM Communications
Monday, September 21 to Wednesday, September 23
8:30 am to 5:00 pm; Room: Middle Mississippi

Registration Fee: Member Rate: $ 1299 | Nonmember Rate: $ 1499

The Principles and Practices of Performance Improvement Institute is the premier learning event for those ready to acquire the performance consulting mindset so critical in today's business climate. Guided by expert instructors/facilitators, participants are immediately engaged in a learning experience that models the very techniques it presents. Workplace examples and collaborative analyses of case studies pull participants into active problem solving, as they learn the foundations of performance improvement. The program demonstrates proven tools and techniques in use in the performance improvement arena today. Participants will apply the skills of performance consulting and the techniques introduced in this workshop to diagnose performance improvement opportunities and prescribe strategies and tactics to address them. Takeaways include models, best practices, resources and a network of colleagues with a broad array of expertise. The program includes:

Performance Objective

Principles and Practices of Performance Improvement will teach you the Human Performance Technology process and the application of performance consulting skills and tools to analyze a workplace performance problem, present solutions and evaluate your results.

You Will Learn To:

• Define Human Performance Technology.
• Define performance and describe how to apply the HPT model to improve performance. 
• Apply the Total Performance System to identify performance issues. 
• Conduct a Gap Analysis to compare desired performance to actual performance in order to identify performance gaps. 
• Identify possible causes of performance gaps. 
• Prescribe appropriate interventions that could eliminate performance gaps.
• Identify levels of performance evaluation and the types of data that each level yields.

"It's the best [workshop] I've been to in my civilian career. As far as I am concerned, this is the workshop to attend for anyone trying to get their arms around what performance consulting is all about."

"The workshop was long on practical application and short on theory. The knowledge, experience, and real-world examples [the faculty] provided greatly enhanced the learning experience."

"Bravo Zulu!"

Debbie Titus
Performance Consultant
WGP Leadership, Learning, & Performance 

Program Topics Include:

• Introduction to Human Performance Technology (HPT) 
• Overview of HPT and the Certification Standards 
• HPT and the Balance Score Card 
• Total Performance Systems 
• Performance Analysis to Worker, Work, and Workplace 
• Cause Analysis 
• Intervention Selection and Design 
• Feedback/Evaluation 
• Systematic Approach to Performance Consulting 

• Basic principles of the Standards of Performance Technology:

  • Focus on Results 
  • System Thinking 
  • Add Value 
  • Work with Partners 
  • Use a Systematic Approach

You Will Participate In:

• Case Studies
• Group Discussion
• Cracker Barrel *
• Skill Practice

* The Cracker Barrel roundtable discussion format allows faculty members to share their expertise in a relaxing and fun atmosphere. 

Continental breakfast and lunch are included in the course fee.

Level: Basic/Intermediate

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Stay on Top of Your Field: One-Day Workshops

Whether you are new to the field or looking to enhance your skills, ISPI's one-day workshops will advance your professional know-how and knowledge in a specific topic area. Limited in size and facilitated by experts, our workshops provide the tips, tools, and techniques necessary to remain a top performer in your field. *Satisfaction Guarantee: If you are not completely satisfied with your workshop, ISPI will refund your workshop registration fee.

Workshop Codes: Please note the Workshop Code associated with each workshop. This code will assist you when registering for the workshop.

Wednesday Workshop

Wednesday, September 23 -- Full Day: 8:30 am to 5:00 pm

Full Day Registration Fee:

Conference Attendee or Member Rate:    $ 395
Non Member, Non Conference Attendee: $ 445

Constructing Level 2 Evaluation and Certification Systems: Technical and Legal Guidelines
William Coscarelli, Shrock and Coscarelli, and Sharon Shrock, Southern Illinois University 
Workshop Code: W1B

Improving human performance requires that performance be measured. In response to demand from customers, certification of competence to provide a service or to use or maintain a product is increasingly a part of organizational demands. Performance technologists can add assessment expertise to the value they offer their organizations, even if they have no formal prior training in measurement. This workshop provides an overview of current information and practice in creating defensible performance assessment and effectively documenting the work.

Participants will be able to: 

• Determine when to use criterion referenced tests and when to use norm-referenced tests. 
• Define the 14 steps to follow to create a professionally and legally defensible test for Level 2 assessment or certification. 
• Create technically correct and job related multiple-choice items.
• Develop objective tests to measure performance while balancing the legal rights
  of test takers with special needs. 
• Create reliable performance tests that measure skills while demonstrating “job relatedness” in the legal context. 
• Determine test length. 
• Determine defensible mastery levels (cut scores). 
• Describe defensible procedures for establishing reliability and validity. 
• Identify the critical steps to developing legally supportable certification tools and test instruments. 
• Develop a specific plan for documenting their work to minimize legal risks.

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