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Principles and Practices of Performance Improvement
Monday,
September 24 to Wednesday, September 26, 2007
8:30 am - 5:00 pm
In 2005, the Institute faculty debuted a new version of our highly acclaimed Principles and Practices of Performance Improvement Institute which was expanded it to include the latest thinking from the HPT Think Tank:
- Overview of HPT to Match the Certification Standards
- Performance Analysis to Worker, Work, and Workplace
- HPT and the Balance Score Card
- Systematic Approach to Performance Consulting
In addition, the focus still includes the basic principles of the Standards of Performance Technology:
- Focus on Results
- System Thinking
- Add Value
- Work with Partners
- Use a Systematic Approach
Principles and Practices of Performance Improvement is the premier learning event for those ready to acquire the performance consulting mindset so critical in today's business climate. Guided by expert instructors/facilitators, participants are immediately engaged in a learning experience that models the very techniques it presents. Workplace examples and collaborative analyses of case studies pull participants into active problem solving, as they learn the foundations of performance improvement. The program demonstrates proven tools and techniques in use in the performance improvement arena today. Participants will apply the skills of performance consulting and the techniques introduced in this workshop to diagnose performance improvement opportunities and prescribe strategies and tactics to address them. Takeaways include models, best practices, resources and a network of colleagues with a broad array of expertise.
Performance Objective
Principles and Practices of Performance Improvement will teach you the Human
Performance Technology process and the application of performance consulting
skills and tools to analyze a workplace performance problem, present
solutions and evaluate your results.
You Will Learn To:
- Define Human Performance Technology.
- Define performance and describe how to
apply the HPT model to improve performance.
- Apply the Total Performance System to
identify performance issues.
- Conduct a Gap Analysis to compare desired
performance to actual performance in order to identify performance gaps.
- Identify possible causes of performance
gaps.
- Prescribe appropriate interventions that
could eliminate performance gaps.
- Identify levels of performance evaluation
and the types of data that each level yields.
Program Topics Include:
- Introduction to Human Performance
Technology (HPT)
- Total Performance Systems
- Performance Analysis
- Cause Analysis
- Intervention Selection and Design
- Feedback/Evaluation
- Performance Consulting
You Will Participate In:
- Case Studies
- Group Discussion
- Skill Practice
Institute Resources Include:
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Course Material
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Performance Improvement Job Aids and Checklists
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Case Studies
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Networking Opportunities with Prominent Performance Improvement
Professionals
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Performance Improvement Book
Continental breakfast and lunch
are included in the course fee.
Separate registration fees apply for the Conference,
Workshops, and Institute.
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