Workshops

Two-Day Workshop Preparing for the CPT is offered on Tuesday-Wednesday, September 25-26.

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The workshop registration fees are not included in the conference registration fee. Please see Registration & Fees for details.

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One-day workshops meet the requirements for 6 CPT points to re-certify as a Certified Performance Technologist (CPT). For more information on the CPT program, visit www.CertifiedPT.org.

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A Supervisor's Guide to Improving Workplace Performance
Roger Chevalier, CPT, PhD, Principal, Improving Workplace Performance
Workshop Code: WSA

Is it time that your organization delivered performance improvement techniques to your line managers and supervisors? This workshop presents state-of-the-art information on performance coaching, leadership, and performance technology for use by managers and supervisors as they work to improve workplace performance. The workshop is based on four sessions presented at past ISPI conferences and is the subject of a new book by Roger Chevalier entitled A Supervisor's Guide to Improving Workplace Performance.

Participants will be able to:

• Understand the performance coaching process and use Situational Leadership® and the Performance Coaching Guide to develop their people.
• Identify performance gaps as the difference between the present and desired level of performance.
• Identify the causes for performance gaps and select appropriate solutions to eliminate performance gaps.
• Implement the needed changes and evaluate the results.
• Decide if it is time to bring performance improvement techniques to their line managers and supervisors.

Dr. Roger Chevalier, CPT, is an independent consultant specializing in integrating training into broader performance improvement solutions. He is the former ISPI Director of Information and Certification. He has presented performance improvement programs to over 30,000 individuals in hundreds of workshops. Roger is a former vice president of Century 21 Real Estate Corporation's Performance Division and a former training director for the U.S. Coast Guard's West Coast training center.

Change, Choices, and Consequences:
Ensuring Useful Performance System Improvement
Roger Kaufman, CPT, PhD, Distinguished Research Professor and Professor Emeritus, Sonora Institute of Technology and Florida State University
WORKSHOP CODE: WSB

Earn 1 Graduate Credit through Excelsior College - Learn More...

This interactive workshop expands the conventional borders of performance improvement. Just as performance technology has changed over the years, so have the concepts, tools, and approaches, including needs assessment, required to be successful in the new realities of organizations and who they serve. Conventional approaches will get negative or unworthy results simply because they ask the wrong questions. The appropriate tools and concepts for measurable improvement are provided and justified. This workshop is not for those who simply want to be more efficient in what they already do and are not open to a different approach.

Participants will be able to:

• Ask and correctly answer the basic questions for organizational and individual performance improvement for which valid direction-finding approaches, including needs assessment, will add measurable value.
• Correctly identify the differences and relationships among key performance system data collection approaches, including needs assessment, needs analysis, "training needs assessment," evaluation, and continual improvement and identify how they relate and how to relate them.
• Identify the steps for doing three kinds of needs assessment (external and internal).
• Identify how this approach has measurable value as compared to conventional approaches.
• Be able to successfully explain why just doing the same things cheaper, faster, better will not lead to success of one's self, the organization, and all external clients and why this approach to performance improvement will allow one to add value and prove it.

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TWO-DAY CERTIFICATION WORKSHOP
Tuesday, September 25 & Wednesday, September 26
8:30 am - 5:00 pm

CPT Certification Workshop: Preparing for the CPT
Judith A. Hale, CPT, PhD, Director of Certification, ISPI

Whether you work primarily in instructional design, technical documentation, process improvement, or performance consulting, this workshop will show you how the CPT can help you prove that your work adds value to your clients.

During this workshop you will get an overview of the standards on which the Certified Performance Technology (CPT) is based, the certification process, and how the credential came about. As a result, you will gain a deeper understanding of the standards and the criteria for achieving the CPT. You will engage in exercises where you will apply a reviewer's checklist to sample applications. You will see examples of well-documented applications and reviewers' feedback on some that did not meet the standards. You will also use a self-assessment guide to determine your readiness to apply for the certification.

Participants will be able to:

• Understand the value of the CPT certification to them and their organization.
• Better evaluate their work and the work of others.
• Assess their readiness to apply for the CPT designation.
• Develop a plan for their professional growth.

All applications for the CPT designation are subject to the regular peer evaluation process. The CPT application fee is included in the price of the workshop, which is $1,295 for ISPI members and $1,495 for non-members.

Registration Information    |    Register Online

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