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Organizational Performance: Focus on Results

Donald T. Tosti, CPT, PhD

 

Tosti PhotoDoes your organization need more development or better performance? Organizational Performance (OP) deals effectively with all the issues that Organizational Development (OD) does but with a focus on organizational results.

Human Performance Technology (HPT) is the only discipline that deals with the people, the process, and the management and leadership required to achieve significant results in a whole systems way. It is the emphasis on results and the methodology to both improve and innovate that is the strength of HPT.

This workshop stresses the People/Practices side of the organization, and how it complements the Process/Task side. It takes areas that other disciplines have previously dealt with in isolation and with less precision like leadership, teamwork, culture, personal attitudes, and styles and integrates them into the body of HPT by defining them in performance terms as practices. Such practices follow the same general rules and methods of analysis as do performance tasks, so we can draw on the years of research and development within HPT to address these issues as well.

This interactive session offers a practical approach by posing a common framework which facilitates the understanding of the relationships between HPT and virtually all other forms of organizational consulting.

Objectives

Participants will accomplish the following objectives:

  • Become proficient in the HPT performance logic models that provide the basis for dealing with performance issues at all levels of the organization ranging from the individual/job to the enterprise/executive to the business environment/marketplace.
  • Practice conducting a performance analysis to determine the critical cultural and/or leadership practices that an organization may need to produce desired results.
  • Examine two dimensions of Performance Logic: Functional Systems Flow and Organizational Alignment, and how they ensuring delivery of the right results.
  • Examine ways in which The Performance System Framework can form a technological bridge between other forms of consulting such as marketing, new product development, cultural transformation, and much more.

Why take a Performance Systems View? If you want to get great results you have to consider how your people, processes, and organization work best together. HPT is the only approach that focuses on results and views the organization as a performance system.

Intended Audience

  • HPT practitioners who want to extend their work to include operational and organizational applications
  • OD practitioners who want to move into more strategic-results focused areas of the organization
  • Six Sigma and other quality people who recognize there are major sources of variance that are not process based and want a systemic way of dealing with people/practices and management/leadership issues
 

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   Workshops
Constructing and Critiquing Level Two Evaluation
 by Sharon Shrock, PhD & William Coscarelli, PhD
Mentoring Processes for Measured Results
 by Margo Murray, CPT
Organizational Performance: Focus on Results
 by Donald T. Tosti, CPT, PhD
Results through Effective Implemention
 by Judith A. Hale, CPT, PhD
Serious Performance Consulting
 by Geary Rummler, CPT, PhD
Six Boxes™ Performance Improvement and Introduction to FluencyBuilding™
 by Carl Binder, CPT, PhD

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International Society for Performance Improvement
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Silver Spring, Maryland 20910 USA
Tel: 1.301.587.8570   Fax: 1.301.587.8573