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Introduction to
Serious Performance Consulting

Alan Ramias and Richard Rummler

     
When people embark on performance consulting as a career, they are necessarily nibbling around the edges of significant opportunities as they earn their stripes. Largely ignored, however, has been serious performance consulting, which moves beyond job-level performance improvement to process and organization level performance improvement. Those are the levels where performance consultants can make an even greater and more long lasting difference, which is what this workshop is all about. 

Objectives

Participants will be able to:

  • Demonstrate an understanding of the factors impacting individual performance and organization results, as summarized by the Anatomy of Performance.
  • Apply tools for analyzing results gaps at the job/performer, process, and organization levels.
  • Use strategies and tactics for moving up the results chain and finding performance improvement opportunities in requests for training (and other symptom-driven requests for help).

Intended Audience

Join us if you are from the following functions, or from any other organization unit charged with the improvement of individual performance and organization results, such as:

  • Human Resources
  • Quality
  • Training and Development
  • Organization Development/Effectiveness
  • Business Process Improvement

 

Excelsior Information
You may earn 2 graduate credits through Excelsior College. Learn More...

   

    

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   Offered Workshops
Implementation: Sustaining Initiatives
 by Judith A. Hale, CPT, PhD
A Manager's Guide to Improving Workplace Performance
 by Roger Chevalier, CPT, PhD
Performance Improvement Tools and Techniques: Maximizing Your Client Engagement
 by Klaus D. Wittkuhn, CPT
Serious Performance Consulting
 by Alan Ramias, & Richard Rummler
   
   Past Workshops
Constructing and Critiquing Level Two Evaluation
 by Sharon Shrock, PhD & William Coscarelli, PhD
Mentoring Processes for Measured Results
 by Margo Murray, CPT
Organizational Performance: Focus on Results
 by Donald T. Tosti, CPT, PhD
Six Boxes™ Performance Improvement and Introduction to FluencyBuilding™
 by Carl Binder, CPT, PhD

   Overview
   Schedule
   Registration & Fees
   Hotel and Travel
   Earn CPT Points!
   About HPT & ISPI
  
 


International Society for Performance Improvement
1400 Spring Street, Suite 260
Silver Spring, Maryland 20910 USA
Tel: 1.301.587.8570   Fax: 1.301.587.8573