ISPI has PDF files available of all articles published in Performance Improvement Quarterly. The cost of an article is $10.00 each, or if 5 or more are ordered, $5.00 each.

Unless an alternative delivery method is requested, articles will be sent via email. If the file size is too large for email, the article will be mailed or faxed.

Payment is required before the order can be processed. ISPI accepts Visa, MasterCard, and American Express. Once order and payment have been received, your article will be emailed to you within 2 business days unless notified otherwise.

To order an article, please provide:

• Full Title of Article
• Month/Year Published
• Page Numbers of Article (if available)
• Payment Information: Credit card number, expiration date, and name as it appears on the card (the order cannot be processed without this information)
• Method of Delivery (if other than email)

You can email Publications (pubs@ispi.org) your order; fax: 301-587-8573, phone: 301-587-8570: or send by mail: 

ISPI
Attn:  PI Quarterly
1400 Spring Street, Suite 260
Silver Spring, MD 20910

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