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Volume 15 / Number 4
2002

Where Do We Go From Here? 
Michael Cassidy and Karen Medsker

A Survey of MNC Succession Planning Effectiveness in China, Summer 2001 
Will Hickey

Comparing the Roles, Responsibilities, and Activities of Transactional and Transformational HRD Professionals
Jerry W. Gilley, Ann Maycunich, and Scott A. Quatro

An Examination of the Role of HRD in Voluntary Turnover in Public Service Organizations 
Kenneth R. Bartlett

Process Mapping: Tools, Techniques, & Critical Success Factors 
Howard K. Kalman

The Two Most Useful Approaches to Estimating Criterion-Referenced Test Reliability in a Single Test Administration 
William Coscarelli and Sharon Shrock

How Expert Designers Design 
Paul Kirschner, Jeroen van Merriënboer, Peter Sloep and Chad Carr

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