July 2000
Volume 39 / Number 6
Special Issue
Performance Support Perspectives and Practice
Editor’s Notes
by James A. Pershing
Guest Editorial—Performance Support Perspectives and Practice
by Gary J. Dickelman
Performance
Support in Internet Time: The State of the Practice
Discussion between Gloria Gery, Stan Malcolm, Janet Cichelli, Hal
Christensen, Barry Raybould, and Marc J. Rosenberg
Facilitated by Gary J. Dickelman
Distributed
Cognition: A Foundation for Performance Support
by Jan D. Greenberg and Gary J. Dickelman
Knowledge
Management in Pursuit of Performance: The Challenge of Context
by Duane Degler and Lisa Battle
Performance
Support Engineering: Building Performance-Centered Web-Based Systems,
Information Systems, and Knowledge Management Systems in the 21st Century
by Barry Raybould
Performance
Support on the Shop Floor
by Jyrki J.J. Kasvi and Matti Vartiainen
Literacy Explorer: A Performance Support Tool for Novice Reading
Facilitators
by Brenda Bannan-Ritland, Emily Egerton, Jen Page, and Michael Behrmann
Executive Summaries
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