Live the 10 Standards of Performance Improvement
- Develop additional certification and accreditation opportunities.
We have repeatedly heard about the challenges to meet the high standards set for acquiring designation as a Certified Performance Technologist (CPT), specifically that our newest and least experienced practitioners do not have access to credentials and certifications. Our existing 10 Standards are scalable and provide a framework for introducing new certifications/credentials. ISPI is working to develop certification levels within the existing framework of ISPI’s 10 Standards that are achievable for new practitioners, efforts which will ultimately count toward the CPT designation.
ISPI has partnered with KNO Worldwide (Steven Kelly) and The Institute for Needs Assessments and Evaluation (Dr. Ingrid Guerra-Lopez) to be the issuing body for their Performance Assessment and Analysis Expertise (PAAX) certification (http://knoworldwide.com/certifications/paax-certification/).
ISPI will also be running a pilot with Kanava in South Africa for their ISD Certification.
- Promote our new accreditation agreement with Hale Associates and The Institute for Performance Improvement.
ISPI has partnered with Judy Hale to promote ISPI’s accreditation program. Judy will be conducted PR and outreach for ISPI at the Masie Conference in October 2017, the Training Magazine Conference in February 2018, and Certification Network Group throughout 2018 and 2019. ISPI has been working closely with Judy to develop marketing materials for these meetings. ISPI has already secured one partner for accreditation: the Utility Safety and Ops Leadership Network.
- Examine expanding our educational offerings through new workshops and partnerships with our members.
ISPI is committed to expanding opportunities for education and professional development, as well as providing a space for our members to share their knowledge based on their skills, talents, and visions for the future. In November 2017, ISPI invited all Gold Level members to submit a proposal for ISPI’s Virtual Institutes, which will kickoff in January 2018. ISPI’s Virtual Institutes will be bi-monthly, low fee-based learning opportunities for members (priced according to membership levels). We recognize that while budgets may be limited, the desire to continue to learn should not be confined to singular learning opportunities, especially in our field. We also recognize that ISPI has content experts ready and willing to share their knowledge. A Virtual Institute is a way to offer a low-fee, virtual-based classroom led by an expert, for a 3-4 hour professional development experience.
ISPI will be planning institutes that focus on academic research, so students, researchers, professors, and practitioners may have a space to discuss and craft valuable research for publication and presentation.
- Seek a multidiscipline approach to our conferences and publications.
The breadth of performance improvement requires the integration and synthesis of many different and varying disciplines from business, social sciences, education, economics, engineering, etc. As such our conferences and publications should highlight this multidisciplinary approach, and ISPI has struggled in this area. Our fall symposium and annual conference are focused around design thinking and meaningful work, which are not traditional core performance improvement topics; however, offer insights and practices that complement any performance consultant’s toolkit. Publications have long lead times for developing each individual issue, and we hope to be forward leaning on the 2018 symposium and 2019 conference to incorporate those themes into PIJ and PIQ.
- Finalize fee structures for developing countries for growth of our membership and profession.
The desire for performance improvement and request for ISPI partnerships is growing internationally, especially in the Asian Pacific region. As a North American-based Society, what works here will not likely work everywhere. We require policies and processes for ensuring open, fair, and transparent relationships with new ISPI Chapters, ISPI Networks, and business partners in these emerging regions. The 2017-2018 Board of Directors includes two international members, who are working diligently to provide outreach and engage in opportunities to grow ISPI around the world. Currently, ISPI offers 50% off Individual and Corporate memberships, CPT and Institute fees, and conference registration for individuals and organizations from Developing Countries, as identified by the United Nations. In addition, ISPI has built relationships through our Corporate member program, which includes FITC - Financial Institutions Training Center in Lagos, Nigeria; GEC Corporation in Tbilisi, Georgia; and Sinotrac Consulting in China. Additionally, ISPI Board President, Scott Casad, travelled to China in October 2017 to begin conversations regarding strengthening an international partnership with this country.
- Formalize a Society marketing strategy and action plan.
We require a systematic and systemic approach for communicating who we are, what we do, and why we are needed. This will help drive demand, which in return drives revenue. An overarching, long-term strategy for growth will be developed as well as focused action plans for promoting our conference/symposium, Chapters, workshops, and certifications/accreditation. ISPI has been fortunate to have volunteers develop marketing plans for both our Regional Symposium and Annual Conference. In addition, staff have taken on developing regular eblasts to our entire distribution lists, as well as segmented eblasts for membership and CPT renewals, and messaging to our Chapter leaders, Conference speakers, and other groups. ISPI now posts daily updates to our social media outlets on Facebook, LinkedIn, and Twitter to ensure our members receive updates on news, events, and discounts.